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“Master data management (MDM) of product data solutions are software products that support the global identification, linking and synchronization of product information across heterogeneous data sources through semantic reconciliation of master data; create and manage a central, database-based system of record or index of record for master data; enable the delivery of a single product view for all stakeholders in support of various business processes and benefits; and support ongoing master data stewardship and governance requirements through workflow-based monitoring and corrective action techniques.

“Organizations use MDM of product data solutions as part of an MDM strategy, which in itself is part of a wider enterprise information management (EIM) strategy. An MDM strategy potentially encompasses the management of multiple master data domains, such as product, services, customer, asset, person or party, supplier, and financial masters. As the name suggests, MDM of product data solutions focus on managing product data, a form of ‘thing’ data, whereas MDM of customer data solutions focus on managing customer data, a form of ‘party’ data.”

- Gartner

GM-X Products and Inventory Features

GM-X integrates product data management and Web content management for both products and services. It also tracks and audits inventory including an organization’s own stock as well as third party logistics (3PL) provider, in-transit, consignment, field and trunk stock.

Product subsystem for goods and services [top]

Product data management and service data management:

•  Any number of products can be defined as either goods or services

•  Products can be linked to photographs, drawings, manuals or videos

•  Supports both serialized and unserialized products

•  Supports effective and discontinue dates

•  Allows linkage of products to specific manufacturers or providers

•  Allows entry of user-defined fields and values for products

•  Supports product compatibility, interchangeability and substitution rules

•  Supports multi-level bills of material or services with effective and discontinue dates

Product identification:

•  Supports standard GS1 (GTIN, EAN/UCC), manufacturer, SKU and other identity types

•  Allows alternate identities to be provided for each product and identity type

Product and service categories:

•  Allows any number of product or service categories and sub-categories to be defined

•  Allows entry of user-defined fields and values for product and service categories

•  Supports grouping of categories into sections and sub-sections

•  Supports multi-level category hierarchies

•  Allows each product or service to have any number of categories or sub-categories

Product and service features:

•  Allows any number of feature categories to be defined

•  Supports any number of standard features, options and variations within each category

•  Allows multi-level feature collections (“bills of features”) to be defined

•  Supports feature compatibility and dependency rules

•  Features can be applied to each product either individually or by entire category

•  For each product a default feature can be defined for each category

Product, service and feature pricing and discounts:

•  Maintains default base prices for products and services with effective dates

•  Maintains base prices by specific customer, or by customer group, with effective dates

•  Maintains default standard feature prices with effective dates

•  Maintains feature prices by product or service with effective dates

•  Supports flat discounts and allowances by product or service, with effective dates

•  Supports volume discounts, allowances and free goods with effective dates

•  Supports flat or percentage discounts by total order value, with effective dates

Surcharges, sales taxes and value-added taxes:

•  Supports flat surcharges by product or service, with effective dates

•  Supports volume surcharges with effective dates

•  Supports flat or percentage surcharges by total order value, with effective dates

•  Supports sales and value-added tax surcharges with effective dates

•  Supports different sales and value-added tax surcharges for different geographic areas

•  Allows exemption of customer groups from specific surcharges or taxes

Units of measure:

•  Supports unlimited units of measurement

•  Supports categories of measurement such as weight, length and volume

•  Maintains unit of measure conversions and converts units automatically

Content management subsystem for Web sites [top]

•  Uploads, stores and tracks individual document files

•  Uploads, stores and tracks folder hierarchies containing document files

•  Document files include PDF, spreadsheet, word and media files or other Web sites

•  Maintains pages of content for front-end Web sites

•  Photographs, drawings, manuals or videos can be linked to pages of content

•  Each page can be linked to a product category

•  Each page can be linked to a product feature

•  Each page can be categorized by user-defined type

Inventory subsystem for inventory and stock control [top]


•  Allows any number of facilities to be defined for storage of inventory

•  Supports unlimited facility types such as warehouse, depot, factory, building or room

•  Supports multi-level facility hierarchies

•  Each facility can belong to a client organization or trading partner

•  Supports unlimited facility roles such as own stock, vendor-managed, customer-managed

•  Each facility belonging to a client organization or trading partner can be assigned a role

•  Multiple addresses and contacts can be assigned to each facility

Inventory planning and management:

•  Allows reorder points and order quantities to be specified for each product

•  Supports any number of roles for issuing stock

•  Supports cycle count and stock take scheduling by facility

•  Tracks actual results of cycle counts and stock take events

Inventory tracking:

•  Tracks inventory items by product, lot or batch, serial, facility and container

•  Tracks specific features by serial number

•  Tracks the history of all inventory issues, with breakdown by feature

•  Tracks the history of all inventory receipts

•  Tracks the history of all inventory variances

Lot or batch control:

•  Identifies all inventory items that are part of the same production run

Container and handling unit management:

•  Supports any number of container types such as pallets, cartons and cases

•  Supports standard GS1 (SSCC) container identity as descriptive text

•  Allows any number of containers to be defined for storage of inventory

•  Supports multi-level container hierarchies (multi-level handling units)